Liverpool City Council has launched a new free advice line for anyone self-isolating or shielding.
Residents in the city can now call and will be provided with support including advice on accessing mental health support.
The free advice line can be used for guidance on food shopping and priority online supermarket slots.
Advisors will also offer help with financial problems and employment issues, and even just a friendly chat.
The existing 0152 number can still be used until 1 April.
After that date, anyone calling that number will be directed to the new number: 0800 169 3032.
Guidance is also available on the Council’s Coronavirus updates page.
Councillor Paul Brant, the cabinet member for social care and health, said: “The last 12 months have been tough for everyone, but some of our residents have been hit harder by the pandemic than others.
“Setting up the freephone number is another way of us supporting our residents and families by removing a financial barrier to getting advice and support.”