New York company Kyndryl, the world’s largest IT infrastructure services provider, has announced the launch of a new technology hub in Liverpool.

The new technology hub will include a Kyndryl Vital Studio, offering a designer-led, open and collaborative co-creation experience that the company hopes will allow customers to tackle complex and real-world business challenges.

In November 2024, the first Liverpool City Region International AI Summit was held, to advance the UK’s discussion on place-based AI applications.

Steve Rotheram, Mayor of the Liverpool City Region, highlighted the AI for Good agenda as a key priority for his third term, since his re-election in May 2024.

Discussing the new technology hub, he said: “This is fantastic news for the Liverpool City Region and proof of what we can achieve when local ambition is backed by national support to attract global investment.

“I’m really pleased that we’ve been able to bring Kyndryl here, following discussions during our trade mission to New York last year.

“AI and digital technology are already transforming industries across the country – and I want our region to be at the forefront of that change.

“We’ve got the talent, the infrastructure, and the ambition to make sure the benefits of this tech revolution aren’t just felt in London and the South East, but right here in the North too.

“This investment will create good, well-paid jobs and give people the skills they need to succeed in the industries of the future.

“It’s a massive boost for our economy – but more importantly, it’s an investment in our people and their potential. The Liverpool City Region is ready to lead the way.”

As part of the new hub opening, Kyndryl is expanding its partnership with The Very Group, the Liverpool-based operator of digital retailers Very and Littlewoods, through a new multiyear agreement designed to enhance and accelerate the retailer’s end-to-end digital capabilities.

John Chambers, Kyndryl United Kingdom & Ireland President, said: “Liverpool’s growing reputation as a hub for digital excellence – reinforced by the success of last year’s International AI Summit – underscores our decision to invest in the region’s exceptional talent.”

The Secretary of State for Science, Innovation and Technology, Peter Kyle, said: “Kyndryl’s new technology hub in Liverpool is a clear example of how AI is already driving economic growth, delivering our plan for change by putting AI to work for communities across the country.

“This investment is a resounding vote of confidence in our world-leading AI sector and the new blueprint for the technology we’re delivering.”

Addressing concerns surrounding the risks of AI, he said: “Safeguarding Britain’s national security, a key pillar of the Government’s plan for change, alongside protecting citizens from crime, will continue to be a driving principle of the UK’s approach to the responsible development of AI.”

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